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The e-bay Buyer's FAQ.
02-18-2016, 06:09 AM
Post: #1
Big Grin The e-bay Buyer's FAQ.
So that you have a question? Has something gone very wrong and you do not understand what to do? Well, reasonable enough. Here are the issues that I hear on a regular basis from buyers.

Does e-bay have a Customer-service Department I Can Phone?

E-bay are notoriously difficult to make contact with, should you ever have to - it sometimes seems like they expect your website to run it-self. You can email them, so long as you do not have your heart set on a coherent response: visit http://pages.ebay.com/help/contact_us/_base/index.html. You might have better luck in a 'live aid' webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.

Only e-bay Power Sellers (sellers with a really high feedback rating) get to phone customer support. In the event that you actually want to try your luck, kind 'amazon [your country] phone number' into a search engine and you'll probably find something. Unfortunately, the chances are you will have visited all that trouble for the advantage of making an answerphone message.

If they gave out their phone number everywhere It might seem cruel, but imagine the number of individuals who would call eBay every-day with the silliest questions. Its Wild West nature is, in a way, part of its appeal. We discovered like i said by searching webpages.

E-bay Sent Me a Message Saying They're Going to Close My Bill. What Must I Do?

That mail asks for your code, right? It's a con, an attempt to frighten you, make you quit your details and then take your account. eBay will never request your password or any consideration details by email. eBay say that you need to only ever enter your password on pages that whose addresses start with http://signin.ebay.com/. They even provide a special 'Account Guard' included in their toolbar, which lets you check that you're not giving your password to some dodgy fake site. It is possible to examine more here: http://pages.ebay.com/toolbar/accountguard_1.html.

It Appears Too Good to be True. So How Exactly Does eBay Make-money?

For you, the customer, eBay is free. In the event you need to be taught more about IAMSport, we recommend millions of resources you should consider pursuing. Retailers, however, pay a number of fees: an inventory fee for each item they record, one last value fee (a share of what the item sold for). They could they spend recommended charges for extra ser-vices, including Buy it Now, extra images, reserve rates, featuring the market, putting it in striking, listing it first browsing results or even putting it on the front page. You can see the full list of costs at http://pages.ebay.com/help/sell/fees.html.

It is demonstrably worth it to the suppliers, though, or they'd not continue using eBay. The process is quite effective, and basically forces both eBay and the suppliers to keep their income only possible - the consumers will stop buying and usually rates will just get excessive. Relevant Webpage includes more concerning the meaning behind this idea.

How Safe is e-bay?

Effectively, as it happens, that's the subject of our next email! All of eBay's protection services for buyers and sellers have been in one place, called 'SafeHarbor.' SafeHarbor keeps rule-breakers in check, helps with dispute resolution and handles fraud prevention and research. Read all about it the next time, and be safe..
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